Terms of Use
Last updated: October 2026
These Terms of Use govern your use of the Xendl Software Limited website at xendl.com (the “Site”). By accessing or using the Site, you agree to these terms.
About Xendl
This Site is operated by Xendl Software Limited (“Xendl”, “we”, “us” or “our”).
If you have any questions about these terms, please contact us through the contact details provided on the Site.
Use of the Site
You may use the Site for lawful purposes and to learn about Xendl, our products and our services.
You must not use the Site:
- in any way that breaches applicable law or regulation;
- to transmit malicious code, viruses or other harmful material;
- to attempt to gain unauthorised access to the Site, its servers or associated systems;
- in a way that could damage, disable or impair the Site or interfere with another person’s use of it;
- to reproduce, scrape or systematically extract Site content without our permission, except where permitted by law.
We may restrict or suspend access to the Site where reasonably necessary for security, maintenance or misuse prevention.
GRCMATE chatbot
The Site may provide access to GRCMATE, Xendl’s automated chatbot.
GRCMATE is designed to provide information and assistance relating to Xendl and its services. Responses are generated automatically and may not always be complete, accurate or appropriate to your particular circumstances.
Information provided by GRCMATE is for general informational purposes and should not be treated as legal, regulatory, compliance or other professional advice. You should independently verify information where appropriate before relying on it to make decisions.
You must not use GRCMATE to submit unlawful, harmful or abusive material, attempt to interfere with the operation or security of the service, or use it for purposes that violate applicable law.
Information submitted through GRCMATE may be processed in order to provide the chatbot service. Further information about how personal information is handled is provided in our Privacy Policy.
We may modify, restrict, suspend or withdraw GRCMATE or any of its functionality at any time.
Intellectual property
Unless otherwise stated, the content of this Site, including text, graphics, branding, designs, software and other materials, is owned by or licensed to Xendl Software Limited and is protected by applicable intellectual property laws.
You may view and use Site content for your own lawful personal or business purposes.
You may not reproduce, modify, distribute, sell, license or commercially exploit Site content without our prior written permission, except where permitted by law.
Nothing in these terms grants you any right to use Xendl’s trademarks, logos or other branding without our prior written consent.
Third-party websites and services
The Site may contain links to websites, platforms or services operated by third parties.
These links are provided for convenience or information only. Xendl does not control third-party websites and is not responsible for their content, availability, security or privacy practices.
A link to a third-party website does not necessarily constitute endorsement of that website, organisation, product or service.
Cookies and privacy
Our use of personal information is described in our Privacy Policy.
The Site may use cookies and similar technologies. Where consent is required, you can choose which non-essential technologies you allow through the Site’s cookie consent controls.
You can change or withdraw your cookie preferences at any time using the cookie settings available on the Site.
Availability and accuracy
We take reasonable care to keep information on the Site accurate and up to date. However, Site content is provided for general information and we do not guarantee that it will always be complete, accurate, current or available.
We may change, remove or update Site content without notice.
We do not guarantee that the Site will operate continuously or be free from errors, vulnerabilities or interruptions.
Limitation of liability
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
To the extent permitted by law, Xendl will not be liable for losses arising solely from reliance on general information provided through the Site or GRCMATE where that information has not been independently verified or provided as part of a separately agreed professional service.
We will not be responsible for losses resulting from circumstances outside our reasonable control.
Changes to these terms
We may update these Terms of Use from time to time to reflect changes to the Site, our services, technology or applicable requirements.
The latest version will be published on this page together with its date of revision.
Governing law
These terms and any dispute arising from your use of the Site will be governed by the laws of United Kingdom, and the courts of United Kingdom will have jurisdiction, subject to any rights that applicable law gives you to bring proceedings elsewhere.
Contact
If you have questions about these Terms of Use, please contact Xendl through our Contact Page.